If you’re new here, welcome! We’d like to share a bit about our salon, new client intake procedures, and salon policies. This info is offered to enhance your experience with us. So please take a moment to review.

We are very active on social media. Here you can find a full portfolio of extension work, along with amazing information, updated DAILY! We strongly encourage you to deep dive here and learn more about the services we offer.

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We pride ourselves on offering a luxury experience with consistent results. Each process has been cultivated to provide successful results

Intake

If you're considering moving forward with hair extensions, we kindly request that you initiate the process by contacting our salon via phone. Our experienced salon manager acts as your guide throughout your extension journey, ensuring that you receive personalized attention and comprehensive information. While we understand that the wealth of details we provide can sometimes feel like a lot, a phone call allows us to fully support you as a client and determine if our hair extension services align with your needs. We believe that this direct interaction sets the foundation for a successful collaboration and enables us to tailor our services to best suit you.

consultation

At Alchemy, our services always kick off with a face-to-face consultation. This crucial meeting allows us to delve deeply into the specific results you aspire to achieve and chart out a tailored roadmap to reach your goals effectively. Following our discussion, we will furnish you with a comprehensive pricing breakdown once the plan is solidified. We prioritize transparency and will share essential information regarding extension care, appointment frequency, hair extensions' life cycle, and maintenance expectations to empower you in making a well-informed decision that aligns with your needs.

Purchasing Your Extensions

At our salon, we have a policy that all extension services necessitate a retainer for booking. This retainer amount aligns with the cost of the hair extensions required to achieve your desired look. Upon receiving the retainer, clients are then able to schedule their installation appointment with us. It's crucial to note that all retainers are non-refundable. If a client neglects to give notice and misses their appointment, the hair reserved for them will be forfeited, resulting in the inability to secure any future services with us. We uphold this policy to underscore the value of your investment and our commitment to managing time efficiently. We kindly request clients to respect these guidelines, as we prioritize delivering exceptional results while expending effort and resources thoughtfully.

Salon policies

To ensure the smooth operation of our salon, we kindly request your cooperation in the following aspects.

Firstly, punctuality is crucial to our day-to-day operations as our stylists rely heavily on proper time management. By arriving on time to your appointment, you help maintain consistency for both your experience and that of our other clients. Additionally, we ask for a minimum of 24 hours' notice for any cancellations to avoid disrupting our schedule. Failure to give proper notice may result in non-rescheduling or discontinuation of services.

While we understand that unforeseen circumstances may arise, we ask for your commitment to scheduled appointments, especially for time-sensitive services like Hand Tied Extensions.

We appreciate your consideration in canceling your appointment if you are feeling unwell or have been exposed to an illness. With our busy schedule, it is essential to safeguard the health of our team and clients.

At Alchemy, stepping into our luxury salon means entering a space meticulously designed to provide an exquisite experience. While many of our clients are dedicated parents to remarkable children, we kindly request that appointments be attended unaccompanied. This practice allows our team to work efficiently and focus on delivering exceptional service without distractions. As a space focused on providing top-tier care and attention to detail, we prioritize safety and maintaining a tranquil environment. Therefore, we urge clients to make appropriate arrangements for their children or dependents during their visit to ensure a seamless and enjoyable salon experience.